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Project Support Associate

  • City / Town: NLD
  • Date posted: Jan 11 2018 10:30AM
  • Sector: Clinical Project Management
  • Employee status: Regular
  • Employment status: Full Time
  • Job reference: 1801492
  • Consultant: Catherine Scott

QVIA is seeking a Senior Team Coordinator, pivotal to providing administrative support to the field based staff of a complex project.  This will be a varied and busy role, where strong administrative experience, excellent communication skills and ability to work autonomously are essential for helping with the smooth running of day to day activities for the team.

 

RESPONSIBILITIES

 

• To work collaboratively across the Project Support Associate function, and understand how the function contributes to the Commercial business. 

• To manage Training Visit Request Forms coming from sales and manage visit schedule of CTM’s, facilitate efficient planning and provide support with booking activities.

• To be the first point of contact for all practical queries relating to the project, handling and addressing issues where appropriate, or else directing queries to the most appropriate contact.

• To follow processes and procedures (new employee, leaver, transfer) and work with departments (HR, travel etc) to ensure effective team administration.  Ensure that systems are updated accordingly. 

• To track levels of absence, identify sickness trends within the project and highlight cost implications as appropriate.

• To facilitate production and documentation of presentations and organize team/customer meetings, finalizing minutes in collaboration with Project Manager

• To support Month end administration, ensuring daily rates are allocated to field teams along with relevant time sheet, accurately collate information in connection with the Rolling Forecast, within project deadlines. To conduct financial tracking for project revenue recognition and liaising with Management Accounts. 

• To ensure all requisitions and invoices are coded correctly to ensure costs are billed to the project or passed through to the client.

• To undertake diary management of Project Manager

• Perform other duties as assigned.

 

REQUIRED KNOWLEDGE, SKILLS AND ABILITIES

 

• Good verbal and written communication skills, telephone manner, team working skills, flexible attitude to work  • Good prioritization skills

• Fluent in English (writing and speaking)

• Able to use initiative, plan ahead, organize, proactive in problem solving, diplomatic and able to demonstrate appropriate decisions within scope of authority

• Able to share experience and learning, able to priorities and liaise with field staff and customers effectively

• Intermediate understanding of Word, Power point and  basic Excel

• Ability to establish and maintain effective working relationships with coworkers, managers and clients.

Qualifications

MINIMUM REQUIRED EDUCATION AND EXPERIENCE

• Secondary School qualifications with 3 years related experience; or equivalent combination of education, training and experience.

PHYSICAL REQUIREMENTS  

• Extensive use of keyboard requiring repetitive motion of fingers.

• Extensive use of telephone and face-to-face communication requiring accurate perception of speech.

• Regular sitting for extended periods of time.

• Infrequent travel.


Did You Know?

We know that meaningful results require not only the right approach but also the right people. Regardless of your role, we invite you to reimagine healthcare with us. You will have the opportunity to play an important part in helping our clients drive healthcare forward and ultimately improve human health outcomes.


Whatever your career goals, we are here to ensure you get there!


We invite you to join IQVIA™.



About Quintiles?

Join us on our exciting journey!


IQVIA™ is The Human Data Science Company™, focused on using data and science to help healthcare clients find better solutions for their patients. Formed through the merger of IMS Health and Quintiles, IQVIA offers a broad range of solutions that harness advances in healthcare information, technology, analytics and human ingenuity to drive healthcare forward.

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